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Key Projects & Initiatives
Payer Implementation Team Development
An initiative to standardize payer client implementations through structured workflows, transparent communication, and scalable project management tools.
Care Pathway Heart Care Program Adjustments
An enhanced cardiopulmonary rehabilitation program that integrated remote monitoring, proactive discharge planning, and home health collaboration to improve continuity of care and patient outcomes.
Transition of Care Business Model Development
Developed a business model to transition care from home health to Care Management, improving integration, coordination, and workload balance across teams.
Development of Provider Engagement Strategy and Scale for PAC Advance
A comprehensive provider engagement framework built to scale communication, education, and analytics across the PAC Advance program. Enhancing the provider experience and driving measurable performance improvements.
Post-Acute Authorization Implementation Strategy
A first-of-its-kind implementation framework that increased adoption of the Post-Acute Authorization Module through structured discovery, workflow design, and performance measurement.
Optimized Home Health Network & Care Coordination
A data-driven initiative that strengthened the home health network by improving capacity, communication, and collaboration that ultimately ensured patients received timely, high-quality post-acute care.
Referral Package Standardization Process
Standardized the referral process within the EMR for Home Health, DME, and Home Infusion services. Developed a structured checklist and training sessions for discharge planners, physicians, and nurses to ensure accurate documentation, streamline transitions, and reduce delays in patient care.
CarePath – ED Diversion & Community Connection
A proactive emergency department initiative that connected patients to community resources and social support, reducing avoidable ED visits and addressing social determinants of health head-on.
PumpReady – Seamless Breastfeeding Support
A workflow innovation to ensure timely delivery of Durable Medical Equipment (DME) and pre-scheduled home health visits for orthopedic surgery patients, reducing discharge delays and preventing increased costs.
OrthoAlign – Proactive DME & Home Health Coordination
A process improvement initiative that streamlined DME delivery and home health coordination for orthopedic surgery patients, improving discharge readiness and recovery outcomes.
AuthSync – Optimizing Post-Acute Authorizations
A system-wide initiative that centralized and streamlined post-acute authorization workflows, improving communication, transparency, and turnaround times across multiple care settings.
ConnectedCare – Optimizing Network Alignment
A system-wide initiative to increase patient retention and strengthen network alignment, improving both care continuity and financial performance across the health system.
BridgeConnect – Streamlining AAA Referrals
A collaborative initiative that connected hospitals with Area Agencies on Aging (AAA) through a centralized referral system, improving care coordination and ensuring older adults received timely community support after discharge.
TeleBump – Remote Monitoring for Expecting Mothers
An initiative to provide remote monitoring equipment for expecting mothers during the pandemic, ensuring that vital health metrics were tracked during telehealth appointments and enhancing maternal care.